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SHIPPING POLICY

Make it Mutual does not ship its pieces. Due to each piece being handcrafted, they are all slightly different. For our customers to have the highest possible satisfaction from the buying process, we prefer to give our buyers their item directly. All items are collected directly from the studio. Buyers are e-mailed once the pieces are ready for pickup.

RETURN POLICY

Refunds are available for 75% money back or 100% store credit. Damaged items will not be accepted for refund.

PAYMENT METHOD

Customers can pay by credit card online when they make their selection. They are also able to mail a cheque or come to the studio and pay cash. Please note that work on a new project will not begin until payment has been received. 

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